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Case Study

SKP Creative was contracted by CareXpress Urgent Care in the fall of 2018 to completely overhaul their approach to generating customer reviews. Research at the time revealed that 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations. Google prioritizes businesses with favorable consumer reviews and Google searches such as "best urgent care in Amarillo" by default only show listings with a rating above four stars.


Over the five-year period before implementing our review program, CareXpress clinics had received a total of 108 reviews. In the first six months the Reviews by SKP Creative was operational, the total number of reviews for CareXpress properties increased to 275, a 254% increase. 

After using the program for two years, CareXpress Urgent Care clinics received more than 1,000 new reviews using our system - more than a 975% increase - with an average rating of 4.57 stars.

After launching the program for Family Medicine Center of Canyon, the clinic saw their Google rating jump from 2.8 stars to 4.4 stars in only 14 days!

Our proven system can have the same results for your business! Start growing your business and your online reputation today!

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